FAQ

1. What products do you sell?
   We offer office chairs, ergonomic chairs, and easy-to-assemble seating designed for comfort and productivity.
2. Who are your products for?
   Our chairs are ideal for professionals, remote workers, students, and anyone looking for better comfort while sitting.
3. Where do you ship to?
   We currently ship within the United States.
4. What shipping options do you offer?

We provide flexible shipping options:

Express Shipping (3–6 business days): $20
Free Shipping (7–14 business days): $0
Free Standard Shipping (7–14 business days): $10

Shipping times are estimates and may vary depending on your location.

5. How long does order processing take?
   Orders are typically processed within 1–3 business days before shipping.
6. Do your chairs require assembly?
   Yes, most of our chairs require simple assembly. Instructions and necessary tools are included.
7. Are your chairs ergonomic?
   Yes, many of our chairs are designed with ergonomic features to support posture, reduce strain, and improve comfort during long sitting sessions.
8. What if my item arrives damaged or missing parts?
   If your chair arrives damaged or with missing parts, please contact us with photos and details. We will assist you as quickly as possible.
9. Do you accept returns or exchanges?
   Yes, we accept returns and exchanges within a certain period after delivery. Items must be unused and in original packaging.
10. Can I track my order?
    Yes! Once your order has shipped, you will receive a tracking number via email.
11. How can I contact customer support?
    You can contact us via email. We aim to respond within 24–48 hours.
12. What makes rosemberr different?
    We focus on comfort, simplicity, and reliability. Our chairs are designed to support your daily work while remaining stylish and easy to use.